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Reissuing or rewriting National Health Insurance certificates

Overview

This guide explains how to get a new National Health Insurance qualification certificate, qualification notice or senior recipient certificate when one is lost, stolen or damaged. It also covers rewriting the certificate after a change of address, name or head of household within the ward. You can apply at the counter, by mail or through the My Number Portal. Bring an identity document.

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Other guides in this topic

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How to apply

  1. Bring the current certificate, or an application form if you no longer have it.
  2. Bring an identity document.
  3. Apply at the counter, by mail, or online through the My Number Portal.

What to bring

  • Identity document: My Number Card, driver's licence or passport
  • Current qualification certificate or notice
  • Proxy letter for an agent

Where

Itabashi Ward Office

South building, 2nd floor, counter 22

Contact

National Health Insurance Qualification Section

Help in your language: Itabashi desk

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