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Certificate of eligibility for people who need assistance

Guide ProceduresTopic: Health insurance and pension
  • Seniors
  • People with disabilities

Overview

People who find it hard to use the My Number card at a medical counter, for example because a helper must accompany them, can apply for a certificate of eligibility. The application can be made by the person, a family member in the same household, or a proxy. Care facility staff can apply on someone's behalf after calling the section in advance. Apply at the National Health Insurance and Pension Section, South Building 2nd floor, counter 22, or at any civic office. The form can be downloaded from the ward's website.

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How to apply

  1. Fill in the application form, in advance if you can.
  2. Bring the form and the documents to the National Health Insurance and Pension Section, South Building 2nd floor, counter 22, or to any civic office.

What to bring

  • Application form
  • Applicant's ID, such as a My Number card, driver's licence or passport
  • For a proxy: power of attorney and the proxy's ID
  • For a proxy from another household: the original power of attorney, or the legal guardian's registration certificate

Where

Itabashi Ward Office

National Health Insurance and Pension Section, South Building 2nd floor, counter 22

Contact

National Health Insurance Qualification Section

Help in your language: Itabashi desk

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